Content
Basic principles to create clear and consistent content in the Export Service. Learn how to express, structure and style content that meets users’ needs.
Content principles
Keep these basic ideas in mind to write Export Service content, or any other content.Content structure
How to organise, separate and format content on a page.Voice and tone
How to say something in the Export Service and how it should sound to our users.Content styles
Use our rules on grammar, punctuation and more elements of our preferred styles.Content patterns
Reusable ways to combine content for common tasks in the Export Service.
About our content guidance
You can use this guidance to create content for the Export Service that is:
- consistent
- clear
- comprehensive
- accurate
- accessible.
Our guidance on content will grow as the Export Service expands and changes.
For more help to create content, see How to create guidance in the Export Service.
If you have questions about this guidance or would like to suggest changes, you can contact us at guidanceandsupport@aff.gov.au.