Export Service guidance
Features and examples
There are 5 types of guidance on the Export Service platform:
Here are some common features and examples of each type.
Informational guidance
- Helps users understand or research a topic
- Context on service tasks or functions
In-task guidance
- Helps users complete a process step or task
- Within products in the service
- Microcopy
- Concise and necessary guidance only
Technical guidance
- Supports users when something goes wrong
- Further help to complete a task when in-task guidance is not enough
- Troubleshooting content
- How-to content
- Short step-by-step instructions
Communications
- Flags
- Notifications
- Newsletters
- Other push or broadcast communications to users
Legal guidance
- Disclaimers
- Privacy policies and notices
- Terms and conditions
- Declarations
- Consent checkboxes
Find more information on How to present guidance. See guidance for each of these types, including templates and components you can use.
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